Kirikia's Privacy Policy – Your information is completely safe with us

1 Introduction & purpose of the privacy policy

Kirikia is a trusted online gaming platform in Bangladesh. We believe that protecting the trust you placed in us when you registered is our foremost responsibility. This Privacy Policy explains what information Kirikia collects, why it is collected, how it is used, and how it is kept secure.

This Privacy Policy applies to the Kirikia website, mobile app, and all related services. By creating an account or using Kirikia's services, you are deemed to have accepted this Privacy Policy. We recommend reviewing this page regularly, as we update it when needed and every change is dated.

2 What Types of Information Are Collected

Various types of information are collected when you register and use services on Kirikia. This information is essential for delivering a secure service.

Personal identification information:

• Full name, date of birth, and gender
• Email address and mobile number
• Current address and nationality
• National ID or passport number (required for KYC verification)

Financial Information:

• Deposit and withdrawal history
• BKash / Nagad / Rocket number (for payment processing)
• Bank account details (if applicable)

Technical information:

• IP address, browser type, and device type
• Login time and session data
• Gaming activity logs and preference history

3 Purpose and use of data collection

Information collected by Kirikia is used only for specific, defined purposes. Out of respect for your privacy, we never collect excessive or unnecessary data.

• For account creation, verification, and management
• To securely process deposits, withdrawals, and financial transactions
• To prevent fraud, money laundering, and illegal activity
• To meet legal obligations and satisfy regulatory authority requirements
• To handle customer support and resolve user complaints
• To improve platform performance and fix bugs
• To monitor and support responsible gaming programs

4 Data sharing & third parties

Kirikia only shares data with third parties under strictly controlled circumstances. User interests are protected in every case.

Circumstances under which data may be shared:

• Payment processors: Only the information necessary to complete transactions is shared with approved payment gateways, including bKash, Nagad, and Rocket.
• Law Enforcement Agencies: Disclosure of information is mandatory in the event of a court order or valid legal process.
• Regulatory authority: Data may be provided in response to a legitimate request from a licensing authority or regulator.
• Security partners: Limited data may be shared with specialist firms to prevent fraud and ensure cybersecurity.

5 Cookies & Tracking Technologies

Kirikia's website and app use only limited, essential cookies. These cookies help the platform function correctly and improve your experience.

• Session Cookie: Used to maintain login sessions and ensure secure browsing. Automatically deleted when the browser is closed.
• Performance cookies: Used to measure page loading speed and platform performance. No personal identifiers are collected.
• Preference cookies: Used to remember your language, theme, and other preferences.

You can block or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

6 Data retention period

Kirikia does not retain your data beyond the required period. Information is stored and deleted in accordance with defined retention rules.

• Active accounts: All data is retained for as long as the account remains active.
• Closed accounts: Following account closure, financial records may be retained for up to 5 years in accordance with legal requirements.
• KYC Documents: Retained for the period required by regulatory authority guidelines.
• Log data: Security logs are typically deleted within 90 days to 1 year.

7 Your Rights & Controls

Kirikia respects every user's data rights. You can exercise the following rights at any time:

• Right to Access: You can request to know what information Kirikia holds about you at any time.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data in certain circumstances.
• Right to portability: You have the right to receive your data in a structured, machine-readable format.
• Right to Object: You may object to certain types of data processing.

8 Protection of children and minors

Kirikia is a platform operated exclusively for adults aged 18 and above. We do not knowingly collect information from any minors.

Age verification is mandatory during registration. If we discover that a minor has created an account, it will be immediately closed and all collected data will be deleted.

9 Security measures & technology

Kirikia uses industry-leading security technology to protect your data. Your privacy is not just a promise — it is enforced at the technical level.

Regular third-party security audits are conducted. In the event of a security incident, we promptly notify affected users and take the necessary steps.

10 Policy changes & updates

Kirikia reserves the right to update this Privacy Policy when necessary. For any significant changes, we will post a notice on the website and notify you via your registered email.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend checking the "Last Updated" date at the top of the page regularly.